Assistant clientèle – Technicien machines à sous H/F
Core
Welcome clients, guide them on slot machine operations, perform basic maintenance and troubleshooting, and promote casino loyalty programs.
Role type
Customer service technician for slot machines
Builds
Casino floor operations and client experience
Domain
Gambling / Hospitality
Deliverable
client delivery
Required skills
customer service, slot machine maintenance, troubleshooting, loyalty program promotion, confidentiality
Preferred skills
team spirit, adaptability, flexibility
Responsibilities
greet and assist clients, explain slot machine functions, perform routine maintenance and basic repairs, promote commercial actions and loyalty programs, maintain the slot machine room environment, ensure client satisfaction
Seniority
Entry-level, hands-on IC
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