Principal Data Platform Software Engineer (RaptorDB)
Core
Architecting and operating RaptorDB databases at massive scale across hybrid infrastructure (datacenters and public cloud), ensuring uptime, performance, and resilience for millions of ServiceNow customers.
Role type
Principal Data Platform Software Engineer (Database Operations & Architecture)
Builds
Mission-critical database deployment strategies, backup/restore systems, replication/failover mechanisms, and cloud-native reference architectures.
Domain
Enterprise Software / Database Operations / Cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Distributed systems design, database operations (backup/restore/failover), Kubernetes, cloud-native architecture, Go/Python, Linux, AI-assisted development tools, technical leadership, cross-functional collaboration
Preferred skills
Open-source database background, AI integration in infrastructure workflows
Technologies
Kubernetes, Cloud-Native PostgreSQL, Go, Python, Linux
Responsibilities
Architect RaptorDB deployment and resilience solutions, lead cross-functional design sessions, drive cloud-native technology adoption, develop high-quality code and automation pipelines, lead performance optimization initiatives, respond to production incidents, build institutional knowledge via documentation.
Seniority
Principal, hands-on IC with technical leadership
