AI Implementation Senior Manager, TGS
Core
Design, build, and integrate AI agents and automation solutions to reduce manual effort and improve operational workflows for global Customer Support and KYC teams.
Role type
Senior IC AI Implementation Manager (hands-on builder)
Builds
AI agents, automated workflows, and integrated data solutions for operational teams
Domain
Fintech / Payments / Customer Support / KYC
Deliverable
production ML models | product features
Required skills
AI agent design and development, enterprise data fluency, SQL and API integration, software development, LLM architecture judgement, independent delivery, testing and iteration
Preferred skills
Experience with Credal, Gemini, Agentspace, NotebookLM, Codex, Replit, Claude, Google Apps Script, JavaScript, data lakes/warehouses, Payments/KYC domain knowledge
Technologies
SQL, APIs, LLMs, Google Apps Script, JavaScript, Credal, Gemini, Agentspace, NotebookLM, Codex, Replit, Claude
Responsibilities
Identify AI opportunities in complex workflows, build and integrate AI agents with reliable data sources, assess enterprise data readiness and resolve data gaps, coordinate deployment with Product and Engineering, monitor agent accuracy and reliability, document solutions and share reusable approaches
Seniority
Senior, hands-on IC