General Manager - Optical
Core
Leading daily operations of an optical retail store, driving sales, and ensuring high-quality patient and customer experiences.
Role type
Store General Manager (Optical Retail)
Builds
Retail store operations, patient care experiences, and sales performance
Domain
Retail / Optical / Healthcare
Deliverable
product features
Required skills
Store operations management, team leadership and coaching, inventory and budget management, customer service excellence, compliance enforcement, recruitment and retention
Preferred skills
Optical industry knowledge, supervisory experience, Bachelor's degree
Technologies
POS systems, inventory management software, scheduling tools
Responsibilities
Oversee daily store operations including staffing, inventory, and bookkeeping; Lead, train, and develop associates; Monitor store performance and guide associates to deliver outstanding customer and patient experiences; Partner with the Doctor to ensure high-level patient care; Conduct store audits and uphold quality, merchandising, and service standards; Manage budgets, supplies, and inventory to meet financial goals; Recruit, hire, and retain top talent.
Seniority
Mid-level Manager