Customs Brokerage Agent
Core
Ensure proper and timely clearance and release of consignments while providing exceptional customer service within the Customs Brokerage department.
Role type
Customs Brokerage Agent
Builds
Customs entries and declarations for import/export shipments
Domain
International logistics and trade compliance
Deliverable
client delivery
Required skills
Customs declaration process knowledge, HTS classification, customs value determination, origin of goods determination, preferential duty rate application, document verification, data entry accuracy, customer communication, SOP adherence
Preferred skills
Experience with Expeditors systems (expo.Customs, e.Doc, CFIT, ETMS), knowledge of non-customs regulations (SPS, licensing, prohibitions)
Technologies
Customsware, expo.Customs, e.Doc, CFIT, ETMS, Excel, Word, PowerPoint
Responsibilities
Receive and scrutinize shipping documents, prepare customs entries, ensure accurate data entry, monitor clearances, communicate with customers, verify documentation against transportation documents, identify and correct missing/incorrect invoice information, record communications with customs, implement improvement opportunities via internal tools
Seniority
Individual Contributor
