Werkstudent Client Service Management (m/w/d)
Core
Support existing and potential customers via phone and email, resolve customer issues by coordinating with internal departments, and assist in operational processes for brokerage or wealth management.
Role type
Student worker in client service management
Builds
Brokerage and wealth management services for retail investors
Domain
Fintech / Digital Banking
Deliverable
client delivery
Required skills
Customer service, communication, process coordination, project support
Preferred skills
Prior internship or student work experience
Technologies
None stated
Responsibilities
Answer customer inquiries via phone and email, coordinate with internal teams to resolve issues, support operational processes, coordinate tasks with external partners, assist with special projects
Seniority
Student worker (16-20h/week)
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