Senior Microsoft 365 Specialist
Core
Operate, improve, and evolve the Microsoft 365 platform to support secure and effective working across identity, endpoint management, security, collaboration, and emerging AI capabilities.
Role type
Senior Microsoft 365 Specialist (hands-on IC)
Builds
Secure and effective working environment for CityFibre employees
Domain
IT Operations / Microsoft 365 Administration / Cyber Security
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft Entra ID (Conditional Access, authentication, identity security, access governance), Microsoft Intune (Autopilot, compliance, configuration, application deployment), Microsoft 365 administration (Exchange Online, Teams, SharePoint Online, OneDrive), Microsoft security and compliance technologies (Defender, Purview, DLP), PowerShell, Microsoft Graph, third-line support, cyber security knowledge
Preferred skills
Copilot and AI governance experience
Technologies
Microsoft 365 E5, Entra ID, Intune, Defender, Purview, Copilot, Exchange Online, Teams, SharePoint Online, OneDrive, PowerShell, Microsoft Graph
Responsibilities
Operating and improving Microsoft 365 services across Entra ID, Intune, Exchange Online, SharePoint Online, Teams, and OneDrive; Managing identity, authentication, and access controls including Conditional Access and passwordless authentication; Managing devices through Intune including Autopilot, compliance, configuration, and device lifecycle; Strengthening security and data protection through Microsoft Defender, Purview, and Data Loss Prevention; Providing third-line support for complex Microsoft 365 incidents and escalations; Supporting Copilot and AI governance while using PowerShell and Microsoft Graph to automate and standardize administration