Principal Product Designer, AI Experiences
Core
Designing AI-driven interfaces and experiences for field service technicians, maintenance engineers, and operations planners to solve complex industrial problems.
Role type
Principal Product Designer (AI & Emerging Tech)
Builds
Production-ready Figma files, AI-driven features, and reusable design system components for enterprise software.
Domain
Enterprise software, Field Service, Asset Management, Manufacturing, Supply Chain
Deliverable
production ML models | product features
Required skills
End-to-end product design ownership, independent user research (interviews, JTBD, journey mapping), Figma mastery, accessibility design (WCAG 2.1+), AI interface design strategy, data-driven iteration
Preferred skills
Shipping AI-driven features with human-in-the-loop, design tokens/system design, quantitative signal analysis (task success rates, funnel data)
Responsibilities
Own design for defined feature areas from problem framing to shipped product, run user studies and synthesize findings into design direction, design AI features with risk mitigation and fallbacks, contribute to design system patterns, measure UX impact via task success and support tickets
Seniority
Principal, hands-on IC with strategic scope
