Customer Service/Courier
Core
Customer Service Representative/Courier managing incoming/outgoing samples, processing returns, and providing support to internal/external customers.
Role type
Customer Service Representative/Courier
Builds
Sample logistics and customer support operations
Domain
Defense-related materials testing and engineering services
Deliverable
client delivery
Required skills
CRM system entry, courier management, sample processing, driving, Microsoft Office, Outlook
Preferred skills
SAP experience
Responsibilities
Enter samples into CRM, manage incoming/outgoing couriers, process return samples, backup courier duties, support reception desk and answer calls
Seniority
Mid-level (3+ years experience)
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