(Junior) Customer Handover Specialist
Core
You act as the bridge between customers and the headquarters, ensuring a smooth sales process by inspecting refurbished cars for transport damage, performing final cleanliness checks, and coordinating vehicle pick-ups.
Role type
Customer Handover Specialist
Builds
Customer handover experience and vehicle pick-up coordination
Domain
Automotive retail (B2C)
Deliverable
client delivery
Required skills
car inspection, taxation, customer service, patience, attention to detail
Preferred skills
affinity with cars, team collaboration
Technologies
none
Responsibilities
Inspect refurbished cars for optical defects or transport damage, perform final cleanliness checks before handover, coordinate vehicle pick-ups with headquarters, conduct vehicle taxations for trade-ins, answer customer questions, and ensure a positive customer experience at the branch.
Seniority
Junior, hands-on IC
