KYC Operations Team Lead - Specialised Markets
Core
Oversee daily operations of a KYC Analyst team, conducting customer due diligence, analyzing business activities, and ensuring up-to-date KYC records per internal policies.
Role type
Senior IC People Lead (KYC Operations)
Builds
Customer due diligence processes and risk mitigation frameworks for a global money transfer platform
Domain
Financial Services / Anti-Money Laundering (AML) / Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, People management, Operational process improvement, Performance management, Subject matter expertise in AML/KYC, Stakeholder management, Quality assurance, Risk-based approach
Preferred skills
Analytics tools (Looker, Superset), Deep dive analysis, Root cause analysis
Technologies
Looker, Superset
Responsibilities
Lead and coach a team of KYC Analysts, manage team development plans and performance reviews, identify and implement process improvements, handle complex high-risk case escalations, conduct quality assurance reviews and feedback sessions, collaborate with stakeholders to ensure regulatory compliance
Seniority
Senior, hands-on IC with people management focus
