Night manager
Core
Lead overnight hotel operations, manage night audit/revenue reconciliation, and ensure guest safety and service standards.
Role type
Senior operational manager (hospitality)
Builds
Overnight hotel operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Night audit and revenue reconciliation, team leadership, guest relations, emergency response coordination, cross-departmental coordination, financial accuracy, shift flexibility
Preferred skills
Experience in Night Manager or senior Front Office leadership, calm incident management
Technologies
Microsoft Outlook, Microsoft Office
Responsibilities
Lead Front Office and Night team during overnight operations, oversee nightly audit and revenue reconciliation, handle guest enquiries and escalations, maintain safety and security standards, coordinate emergency responses, drive guest satisfaction
Seniority
Senior, hands-on IC