Observability Specialist: ENTRY IT position - (m/f/d)
Core
Monitor dashboards and system telemetry (metrics, logs, traces) to detect service-impacting signals, evaluate business impact, and escalate incidents for Deutsche Telekom IT services.
Role type
Entry-level Observability Specialist (IT Control Center)
Builds
Service stability and incident response for IT infrastructure and applications
Domain
Telecommunications / IT Operations
Deliverable
Dashboards & analysis
Required skills
Analytical thinking, basic IT overview (Hardware, Software, Linux), ability to communicate and present, teamwork, proactive customer orientation
Preferred skills
AI literacy, Linux experience
Technologies
OpenTelemetry, observability platforms
Responsibilities
Perform initial alert assessments, identify potential issues, escalate incidents, communicate with technicians, deliver structured operational reporting, organize technical teleconferences, provide observability insights to incident management teams
Seniority
Entry-level, 24/7 shift operations
