Operations Specialist
Core
Manage the full lifecycle of quantitative and qualitative market research projects, focusing on sampling strategy, partner coordination, and technical execution to ensure client specifications are met.
Role type
Senior Operations Specialist (Market Research)
Builds
Market research studies and data collection projects for healthcare and life science clients
Domain
Healthcare market research and clinical development
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sampling plan design, project lifecycle management, partner coordination, link testing, translation oversight, data export automation, invoicing reconciliation, Excel proficiency, email marketing automation
Preferred skills
Complex market research project experience, intricate sampling knowledge, email marketing best practices
Technologies
M3 sampling tools, M3 emailing tools, M3 reporting tools, Excel, Microsoft Office
Responsibilities
Build sampling plans for allocated projects, coordinate with fieldwork coordinators and project managers, manage up to 30 live projects, oversee translation processes and conduct link checks, submit surveys to programming teams, reconcile counts for invoicing, attend client calls, prepare client kickoff decks, manage internal recruitment efforts, set up automated data exports, coordinate pre-tests
Seniority
Mid-Senior, hands-on IC
