Responsable formation
Core
Coordinate and manage the complete training program for hotel staff (Heartists) to improve their skills and support hotel operations.
Role type
Training Manager (Hospitality)
Builds
Training programs, orientation sessions, internship programs, and internal communication systems for staff development.
Domain
Hospitality / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program design, budget management, stakeholder collaboration, internal auditing, performance evaluation, internship administration, stakeholder communication, resource management, compliance monitoring, team supervision
Preferred skills
Experience with hotel operations, knowledge of local labor laws, ability to manage external training partners, skills in creating internal communication materials
Technologies
None stated
Responsibilities
Analyze annual training needs, develop and adjust annual training plans, manage the training budget, coordinate with external training institutions, audit internal training processes, supervise departmental trainers, manage internship programs, organize orientation and induction programs, maintain training documentation and records, ensure compliance with hotel policies and local regulations.
Seniority
Mid-level manager, hands-on operational role
