Ocean Export Agent
Core
Ensure timely and accurate movement of freight and information within the Ocean Export Department.
Role type
Ocean Export Agent
Builds
Ocean export files and operational reports
Domain
International logistics / Ocean freight
Deliverable
product features
Required skills
Data entry, Freight process flow management, Compliance with government regulations, Customer service, Overseas communications, Problem escalation, Process improvement, Hazardous Materials handling
Preferred skills
Ocean documentation process knowledge, Hazardous Materials certification
Technologies
Operational systems, Excel, Word
Responsibilities
Track and trace ocean export files, Ensure accurate data entry, Meet compliance with internal and external regulations, Update customer standard operating procedures, Respond to internal and external requests, Escalate problems to management
Seniority
Entry-level to Junior (6 months to 1 year experience)