Customer Service Rep
Core
Handle customer orders via phone and in-person, assist with pizza production, and maintain store cleanliness.
Role type
Front-of-house service associate (pizza restaurant)
Builds
Customer orders, carry-out service, and store operations
Domain
Food service / Quick-service restaurant
Deliverable
product features
Required skills
Phone etiquette, suggestive selling, order accuracy, time management, payment handling, food prep assistance, inventory stocking, cleaning
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answer customer calls and take orders, use suggestive selling techniques, ensure order accuracy and timely delivery, handle carry-out customers and payments, assist in pizza preparation, stock makeline and soda coolers, maintain store cleanliness and image standards, assist with box folding and topping boxes
Seniority
Entry-level, hands-on IC
