Colaborador de Atencion a Clientes (5 dias a la semana, Contrato temporal)
Core
Build and maintain lasting relationships with new and existing customers in a multichannel retail environment by understanding their needs, ensuring a positive shopping experience, and resolving issues with empathy.
Role type
Customer Service Associate (Retail)
Builds
Positive customer experiences and sales growth for IKEA stores
Domain
Retail / Home Furnishing
Deliverable
client delivery
Required skills
Customer relationship management, problem-solving, product knowledge, cash handling, assembly assistance, inventory awareness, conflict resolution
Preferred skills
Knowledge of IKEA brand culture and values, ability to work in a dynamic environment, teamwork
Technologies
None stated
Responsibilities
Assist customers with product inquiries and assembly, resolve customer complaints and escalate when necessary, handle cash transactions securely, contribute to store sales targets, maintain accurate inventory records, support colleagues and store operations
Seniority
Individual Contributor, entry to mid-level