Risk Management Supervisor
Core
Oversee daily safety and security operations for a hotel, leading a team of Risk Management Officers to ensure guest and staff safety.
Role type
Supervisory security and risk management officer
Builds
Safe and secure hotel environment for guests and employees
Domain
Hospitality / Physical Security
Deliverable
physical/clinical work
Required skills
Leadership, incident investigation, emergency response, policy enforcement, conflict de-escalation, report writing, physical patrols, key control management
Preferred skills
Supervisory experience, hospitality background, Microsoft Office proficiency, hotel system knowledge (e.g., Opera)
Technologies
Microsoft Word, Microsoft Excel, Opera
Responsibilities
Provide leadership and direction to Risk Management Officers during shifts; conduct thorough investigations of incidents and accidents; maintain understanding of life safety systems and lead during emergencies; enforce hotel policies and procedures; conduct regular patrols of guest and back-of-house areas; oversee Lost and Found and package pass procedures; manage key-control procedures; identify safety hazards and ensure corrective action.
Seniority
Mid-level Supervisor