Fairmont Gold Attendant
Core
Provide personalized luxury service, food and beverage, and lounge management for Fairmont Gold guests at a hotel.
Role type
Luxury hospitality attendant (Fairmont Gold)
Builds
Exclusive lounge experiences, F&B service, and guest loyalty for premium hotel guests
Domain
Luxury hospitality / Hotel management
Deliverable
product features
Required skills
Guest relations, F&B service, cleanliness maintenance, inventory monitoring, conflict resolution, multitasking under pressure, English fluency
Preferred skills
Restaurant experience, PMS experience, Microsoft Windows proficiency
Technologies
PMS, Microsoft Windows
Responsibilities
Greet guests and manage check-in, serve food and beverages in the private lounge, maintain cleanliness and sanitation of work areas, monitor inventory, resolve guest complaints, coordinate with kitchen and other departments, execute maintenance work orders
Seniority
Individual Contributor, entry to mid-level