System Support Specialist
Core
Support enterprise resource planning (ERP) applications enabling Human Resources and Financial Services business processes for the House of Commons.
Role type
System Support Specialist (ERP)
Builds
ERP application reliability, functionality, and operational continuity for HR and Finance operations
Domain
Government / Enterprise Resource Planning
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ERP troubleshooting, root cause analysis, release management, testing, configuration, reporting, data integrity, security administration, user training, requirement translation
Preferred skills
Unit4 ERP, SAP Concur, training delivery
Technologies
Unit4, SAP Concur
Responsibilities
Troubleshoot and resolve application issues, support testing and deployment of upgrades/enhancements, provide user guidance and training, translate business needs into system solutions
Seniority
Mid-level, hands-on IC
