Consultant KPI - Reporting costumer Survey
Core
Extract, analyze, and prepare data from survey platforms to evaluate Product Quality Issues (PRS) by model, fuel type, and transmission; create and update dashboards to track analysis status; organize meetings to validate action plans and produce monthly reports for PRSQ reviews.
Role type
Senior IC data analyst (automotive quality reporting)
Builds
Dashboards (PowerBI, Excel) and monthly reports (PowerPoint, Excel) for PRSQ reviews
Domain
Automotive industry + data analytics
Deliverable
dashboards & analysis
Required skills
Data extraction and analysis, Power BI, Excel, problem-solving, coordination, stakeholder management, French (fluent), English (fluent)
Preferred skills
Industrial engineering background, experience with CQM/SLQM methodologies
Technologies
Power BI, Excel, PowerPoint
Responsibilities
Extract and analyze survey data to evaluate PRS metrics; Create and maintain dashboards for tracking analysis status; Organize meetings to validate action plans and produce meeting minutes; Produce monthly reports including PPH values and gap analysis; Collaborate with third parties to define survey requirements and analyze results.
Seniority
Senior, hands-on IC