Brokerage Agent, Imports / Ejecutivo de Cuenta, Importacion
Core
Execute operational tasks for import brokerage, ensuring accurate data entry, timely processing, and precise customer billing within strict SLA windows.
Role type
Senior IC import brokerage agent
Builds
Operational data records and accurate customer invoices for import shipments
Domain
Logistics / Customs Brokerage
Required skills
Customs brokerage knowledge, data entry accuracy, time management, Microsoft Office proficiency, bilingual communication (English/Spanish)
Preferred skills
Mexican customs dispatch experience, Bachelor's in Mexican Customs/International Trade
Technologies
Expeditors systems, Microsoft Office
Responsibilities
Process import entries with correct codes and tracking types, ensure timely and accurate customer billing, monitor and maintain high compliance with company KPIs and customer SOPs, update client legal documents, escalate operational details to leads or managers, respond to emails professionally within SLAs.
Seniority
Individual Contributor, operational execution