Branch Supervisor
Core
Lead a team to manage site operations, ensuring compliance with quality, safety, and business objectives while supporting regional management.
Role type
Senior operations supervisor (inspection/testing)
Builds
Operational efficiency and compliance within inspection and testing environments
Domain
Industrial inspection, verification, testing, and certification
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational planning, safety management, quality control, financial management (petty cash), client liaison, complaint resolution, technical procedure implementation, staff scheduling, risk assessment
Preferred skills
Engineering/Chemistry/Statistics degree, SANAS ISO17025 certification, Health and Safety qualification, sample preparation experience
Technologies
SGS management systems, QHSE frameworks
Responsibilities
Manage petty cash and provide monthly revenue updates; Plan, organize, and control daily operations; Monitor operational performance and ensure availability of manpower, equipment, and tools; Support field auditors, inspectors, and HSE/quality coordinators; Implement and maintain technical, operational, quality control, and safety systems; Liaise with clients and assist with complaints and claims; Resolve technical and sales support issues; Ensure compliance with SGS management systems and local legislation; Manage staff scheduling to minimize overtime; Exercise stop work authority for safety and quality hazards; Participate in operational integrity projects
Seniority
Senior, hands-on IC