Senior Manager, Customer Training and Genesis
Core
Lead System Technology and Application training programs for robotic surgery, managing field consultants to optimize utilization and safety for customers and distributors.
Role type
Senior Manager, Customer Training and Genesis
Builds
Robotic surgery training programs and operational support for customers and sales teams
Domain
Healthcare / Robotic Surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Training program leadership, team management, budget management, cross-functional collaboration, strategic planning, adult learning principles, medical device knowledge
Preferred skills
Anatomy and physiology knowledge, surgical applications expertise, operating room environment familiarity, medical-device experience
Technologies
da Vinci surgical system, Ion
Responsibilities
Lead and develop training programs, manage field-based consultants, optimize training center operations, mentor team members, align training with sales strategies, present metrics to executives
Seniority
Senior, hands-on IC with leadership responsibilities