Technical Service Technician
Core
Provide technical support by preparing samples, demo kits, and conducting product training, demos, and tests for sales teams and site applicators.
Role type
Technical Service Technician
Builds
Product samples, demo kits, and training materials for the commercial sales team
Domain
Specialty chemicals (bonding, sealing, damping, reinforcing, protection) in construction and industrial manufacturing
Deliverable
product features
Required skills
Sample preparation, equipment maintenance and calibration, EHS compliance, data recording and labeling, independent work, team collaboration, travel (including overseas), computer literacy (Word, Excel), bilingual communication (Bahasa Malaysia, English)
Preferred skills
Certificate of Competency from a local higher institute of learning
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Prepare product samples and demo kits; assist with product training, demos, and tests at site; maintain TSD working space cleanliness and safety; ensure equipment is clean, calibrated, and returned in good condition; report hazards and comply with EHS policies; maintain confidentiality of company information.
Seniority
Entry-level, on-the-job training provided