Cliente Misterioso/a
Core
Conduct mystery shopper visits across various sectors (auto, fashion, restaurant, banking, communications) to evaluate service quality.
Role type
Mystery Shopper / Quality Auditor
Builds
Service quality assessments and audit reports for SGS clients
Domain
Quality assurance / Customer experience / Retail & Services
Required skills
observation, memory, writing, driving license, basic computer skills
Preferred skills
experience in autonomous/self-employed status
Responsibilities
Visit establishments in different sectors, interact with staff, evaluate service quality, complete audit reports
Seniority
Entry-level / Self-employed contractor
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