Cliente Misterioso/a
Core
Conduct mystery shopper visits across various sectors (auto, fashion, restaurant, banking, communications) to evaluate service quality.
Role type
Mystery Shopper / Quality Auditor
Builds
Service quality assessments for client-facing establishments
Domain
Retail, Hospitality, Financial Services, Automotive
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
observation, memory, writing, driving license, basic computer literacy
Responsibilities
Visit establishments to interact with staff and evaluate service quality; complete audit reports via a management platform.
Seniority
Entry-level / Independent Contractor
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