OPEX Help Center Associate
Core
Develop, debug, and test software applications for the Help Center platform to stabilize the customer journey on foodpanda.
Role type
Associate, application development engineer
Builds
Help Center platform features and user flows
Domain
Food delivery / Customer support applications
Deliverable
production ML models | product features
Required skills
JavaScript, Python, SQL, data analysis, software debugging, testing, documentation, root cause analysis
Preferred skills
C++, data insights monitoring
Technologies
JavaScript, Python, SQL, Tableau, Data Studio
Responsibilities
Write clean and maintainable code, debug and test user flows, research and investigate technical issues, complete data insights and impact monitoring, analyze root causes and propose solutions, own KPIs for user navigation and session stability
Seniority
Associate, hands-on IC
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