Customer Service Rep (07551)
Core
Accurately take and process orders and transactions received in person or over the phone, and make products by weighing and counting as recipes require.
Role type
Front-of-house order taker and food preparation associate
Builds
Pizza and other food products for customers
Domain
Quick-service restaurant
Deliverable
product features
Required skills
Telephone order taking, product weighing and counting, cash handling, basic math, verbal and written communication, motor coordination, computer keyboard or touchscreen entry
Preferred skills
Bilingual ability, FIFO food rotation knowledge
Technologies
Computers, telephones, calculators, pizza cutter, pizza peel
Responsibilities
Receive and process telephone orders, make products by weighing and counting, handle sensitive customer information, provide quality customer service, operate and clean equipment, perform closing duties including cleaning
Seniority
Entry-level, hourly associate
