Visual Keyholder - Tejon Ranch Outlets
Core
Drive sales and implement visual identity to create an inspiring customer experience in a fast-paced fashion retail environment.
Role type
Visual Keyholder (Retail Operations)
Builds
Sales floor displays, window presentations, and in-store visual campaigns for H&M customers.
Domain
Retail / Fashion Merchandising
Deliverable
product features
Required skills
Garment presentation, trend knowledge, customer service, visual storytelling, fixture placement, campaign execution, team coaching, store operations management
Preferred skills
Previous keyholder experience, ability to lift 20+ lbs, ladder climbing, tool usage (iron/steamer)
Technologies
None
Responsibilities
Set garment presentation on sales floor and windows per Commercial Handbook; execute floor moves and maintain visual identity; coach store team on visual and commercial skills; manage store KPIs and adapt planning to meet goals; perform opening/closing routines and back-of-house tasks; ensure safety and resolve loss prevention issues.
Seniority
Entry-level to Junior (1-2+ years experience preferred)