Sales Associate - Keyholder - Bilingual
Core
Deliver exceptional customer service and support store sales goals in an optical retail environment.
Role type
Sales Associate (Keyholder)
Builds
Eyewear and contact lens sales, customer education, and store operations
Domain
Retail / Optical
Deliverable
product features
Required skills
Customer service, multi-tasking, inventory control, loss prevention, record keeping, phone communication
Preferred skills
1+ year of retail or customer service experience, fluent in English and Spanish
Responsibilities
Help customers select eyewear based on lifestyle, prescription, and budget; Dispense eyeglasses and contact lenses; Educate customers on eyewear and contact lens care; Maintain accurate customer and patient records; Communicate order status and answer incoming phone calls; Keep the store clean, organized, and visually merchandised to brand standards; Support inventory control and loss prevention procedures