Assistant Manager - Optical
Core
Oversee daily operations of an optical retail store, drive sales and performance goals, and ensure high-quality customer service and same-day service delivery.
Role type
Assistant Manager, Optical Retail
Builds
Optical retail store operations, eyewear sales, and customer experiences
Domain
Retail / Optical / Healthcare services
Deliverable
product features
Required skills
Optical sales experience, supervising experience, store operations knowledge, financial report analysis, team leadership, customer service, problem-solving, organizational skills
Preferred skills
None explicitly stated as preferred beyond supervising experience
Technologies
Computer systems for store reporting and sales monitoring
Responsibilities
Drive and achieve profit, sales, and performance goals; monitor sales results against budget; ensure associates maintain high customer service levels; manage same-day service production; communicate with district/corporate offices; liaise with doctors; supervise and motivate opticians and sales associates; assist with staffing and recruiting; ensure promotions and visual merchandising are executed correctly.
Seniority
Mid-level management, hands-on store operations