Pharmacy Technician Specialist-Specialty Pharmacy, Full-time Days (rotating day shifts)
Core
Advanced pharmacy technician supporting specialty pharmacy fulfillment operations and call center functions, managing inventory, billing, and patient coordination for complex medications.
Role type
Senior specialty pharmacy technician (fulfillment & call center)
Builds
Specialty medication dispensing, patient assistance program enrollment, and insurance claim adjudication
Domain
Healthcare / Specialty Pharmacy
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Inventory management, billing adjudication, patient enrollment, controlled substance handling, software system navigation, recall management, workflow coordination
Preferred skills
Hospital or outpatient pharmacy experience, leadership in performance improvement initiatives
Technologies
Pharmacy management systems, case management software, automated dispensing cabinets (ADC)
Responsibilities
Receive, verify, and stock drugs including controlled substances; troubleshoot and resolve billing rejections and rebill claims; enroll patients in manufacturer co-pay assistance programs; coordinate prescription orders and shipping; manage drug recalls and inventory discrepancies; lead performance improvement initiatives and train staff.
Seniority
Mid-level, hands-on IC with team support responsibilities