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Customs Operations Manager

Birmingham, gb💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Lead and manage a Customs department to ensure flawless operational execution, strong trade compliance, and profitability for international trade clients.

Role type

Senior IC Customs Operations Manager

Builds

Customs clearance operations and trade compliance workflows for global supply chain clients

Domain

International logistics and trade compliance

Deliverable

client delivery

Required skills

Customs brokerage processes, customs legislation (classification, valuation, origin), transport documentation (air, road, ocean), Incoterms, team leadership, performance monitoring, compliance auditing, external broker management, system tool utilization

Preferred skills

Experience with credit policy execution, A/R and invoice review, customer relationship development

Technologies

Excel, Word, PowerPoint, Customs workflow tools

Responsibilities

Oversee day-to-day running of the Customs team, ensure adherence to Customs rules and regulations, manage relationships with external Customs brokers and authorities, review and approve Customs entries, monitor team workload and performance, resolve entry errors and compliance issues, implement system enhancements, manage execution of credit policy and billing accuracy

Seniority

Mid-level, hands-on IC

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