Digital Business Analyst (Web & Bookings)
Core
Lead business analysis for digital projects and continuous improvement to enhance the pub experience by translating business needs into innovative solutions.
Role type
Digital Business Analyst
Builds
Digital products and processes for Greene King's web and booking systems
Domain
Hospitality (Pub & Brewing) + Digital Transformation
Deliverable
product features
Required skills
Business analysis, requirements gathering, process modeling, stakeholder management, Agile methodologies, web/app/APIs understanding, customer data platforms
Preferred skills
BCS Business Analysis certification, experience with hybrid delivery approaches
Technologies
Web, mobile apps, APIs, customer data platforms
Responsibilities
Lead business analysis activities from start to end, gather and validate requirements, document business and system processes, collaborate with product teams and vendors, facilitate workshops
Seniority
Mid-level, hands-on IC