SPA receptionist
Core
First point of contact for guests at a Spa and Fitness Centre, welcoming clients and hotel guests while ensuring smooth facility operations.
Role type
Spa receptionist
Builds
Guest service experiences and treatment bookings for spa clients, hotel guests, and gym members
Domain
Hospitality / Wellness
Deliverable
product features
Required skills
Guest service, treatment booking management, upselling, personal presentation, multi-tasking, rostered shift flexibility
Preferred skills
Experience in guest service, beauty, or fitness environments
Responsibilities
Welcome and farewell guests, manage inquiries and treatment bookings, upsell products and services, maintain cleanliness of gym, pool, and treatment areas
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