Professional Education Manager, Customer Training
Core
Develop and manage surgeon-led training programs for clinical verticals, including vetting and coaching Key Opinion Leaders (KOLs) to host courses.
Role type
Senior Professional Education Manager (Clinical Training)
Builds
Surgical training curricula, KOL-led courses, and training events for surgical teams and residents.
Domain
Medical devices / Robotic-assisted surgery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Clinical or Health Sciences background, Training/Professional Education experience, KOL management, Regulatory compliance, Data analysis (Salesforce/Tableau), Event coordination, Travel adaptability
Preferred skills
Medical-device industry experience, Adult learning principles knowledge
Technologies
Salesforce, Tableau, da Vinci® System
Responsibilities
Lead clinical verticals to develop surgeon-led training programs; Vet and onboard Teacher KOLs; Create and revise course agendas with regulatory approval; Coordinate nationwide lab events; Conduct technology training programs for surgical teams; Run reports to identify trends; Provide occasional OR support for da Vinci® System.
Seniority
Senior, hands-on IC