Store Manager - The North Face
Core
Lead day-to-day retail operations for a The North Face store, driving sales, profitability, and operational excellence while delivering an elevated brand and guest experience.
Role type
Store Manager
Builds
The North Face retail store operations and guest experiences
Domain
Retail / Outdoor Apparel
Deliverable
product features
Required skills
retail operations management, team leadership and coaching, sales performance analysis, inventory and loss prevention management, visual merchandising, budget and expense control, customer service resolution
Preferred skills
multi-unit management experience, labor budget oversight, high-volume retail operations
Technologies
POS systems
Responsibilities
Oversee store operations including opening/closing, cash handling, and POS transactions; Recruit, hire, train, schedule, and supervise store staff; Monitor sales and KPIs to achieve profitability targets; Coach sales team on customer engagement and brand standards; Manage store expenses including labor budget and shrink; Implement visual merchandising and seasonal floor-sets; Conduct inventory management and loss prevention audits; Resolve escalated customer feedback; Develop succession plans for staff; Ensure compliance with safety and employment regulations.
Seniority
Mid-level Manager