Customer Solutions Engineer - Manufacturing Diagnostics
Core
Drive business growth for Manufacturing Diagnostics by identifying market opportunities, aligning customer needs with diagnostic solutions, and supporting pre-sales and on-site implementation.
Role type
Senior Customer Solutions Engineer (Manufacturing Diagnostics)
Builds
Manufacturing diagnostic solutions, test sequences, and runtime environments for vehicle production lines
Domain
Automotive manufacturing diagnostics and testing
Deliverable
production ML models | product features | client delivery
Required skills
Automotive diagnostic protocols (ISO14229, ISO15765, KWP2000, J1939, ISO14230, ISO13400), IT system and network foundation, database management (SQL Server), data format handling (XML, ODX, OTX), packet capture and analysis (Wireshark, CAN/DoIP), programming (C++, JavaScript), fault-finding and debugging
Preferred skills
Cost-benefit analysis, market trend analysis, user requirement documentation, validation test documentation, project management with defined business outcomes
Technologies
VCATS system, Windows XP/7/10, VMware/Virtual Box, TCP/IP, DHCP, Microsoft SQL Server, Wireshark, JIRA
Responsibilities
Identify and drive new business opportunities and customer segments; collaborate with sales to demonstrate products and customized solutions; clarify customer requirements and define technical solutions; author and execute manufacturing diagnostics tests and sequences; lead on-site deployment, configuration, and troubleshooting of hardware and software solutions
Seniority
Senior, hands-on IC
