H&M Visual Keyholder- Mall at Robinson
Core
Drive in-store sales and profit by implementing visual identity, managing garment presentation, and guiding the store team to deliver an inspiring customer experience.
Role type
Visual Keyholder (Retail Operations)
Builds
In-store visual displays, sales campaigns, and customer shopping environments
Domain
Retail / Fashion
Deliverable
product features
Required skills
Visual merchandising, sales floor management, customer service, team coaching, KPI tracking, fixture placement, campaign execution
Preferred skills
Fashion trend knowledge, previous keyholder experience, ability to lift 20+ lbs, ladder climbing
Technologies
Iron, Steamer, timeskeeping systems
Responsibilities
Set garment presentation on sales floor and windows, execute floor moves, coach store team on visual and commercial skills, maintain visual room and props, manage store opening/closing routines, resolve health and safety issues
Seniority
Entry-level to Junior, hands-on IC