RESPONSABLE ACCUEIL/CAISSE (H/F)
Core
Support the Store Manager in leading the checkout and customer service team to ensure smooth operations and high-quality customer experiences.
Role type
Senior IC retail operations manager (checkout & customer service)
Builds
Checkout lines and customer service counters
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team leadership, cash handling, financial management, customer service, performance tracking, operational planning
Preferred skills
Handling customer complaints, experience in large-scale retail
Technologies
Point-of-sale systems, financial tracking tools
Responsibilities
Lead and motivate the checkout and customer service team daily, organize and plan checkout lines, manage cash flows and bank deposits, ensure service quality and handle customer complaints, track performance indicators, act as manager proxy when needed
Seniority
Mid-level, hands-on IC
