Claims Manager
Core
Lead the end-to-end management of contractor and client-side claims, from identification and strategy through submission, negotiation, and resolution on major infrastructure projects.
Role type
Senior IC claims manager (quantity surveying)
Builds
Commercially sound outcomes for energy and infrastructure projects
Domain
Construction, engineering, and infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
quantity surveying expertise, contractual entitlement analysis, cost build-ups and valuations, delay and disruption assessment, NEC contract administration, stakeholder negotiation, claim register management
Preferred skills
experience with FIDIC or JCT contracts, dispute resolution support, professional chartered membership (RICS/CICES)
Technologies
NEC contracts, Early Warnings, Compensation Events
Responsibilities
Lead end-to-end management of contractor and client-side claims; Prepare robust, fully evidenced claim narratives; Assess incoming claims and variations; Apply quantity surveying expertise to cost build-ups and valuations; Work with planning colleagues to understand delay and productivity impacts; Advise stakeholders on contractual risk and commercial exposure; Support administration of Early Warnings and Compensation Events under NEC contracts; Maintain accurate claim registers and audit trails; Lead or support negotiations with clients and contractors; Help prevent disputes through proactive issue resolution; Produce concise reports on claim status and risk.
Seniority
Senior, hands-on IC