Senior Payment Operations Specialist, Infrastructure & Network Enablement
Core
Lead strategic payment initiatives and ensure operational excellence across Flywire's global payment network, managing end-to-end project delivery and incident response.
Role type
Senior IC payment operations specialist (infrastructure & network)
Builds
Global payment network capabilities, partner/bank performance metrics, and operational readiness for new markets/products
Domain
Fintech, Payments, Banking Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Payments operations, banking infrastructure, payment life cycles, cross-functional project execution, incident management, operational troubleshooting
Preferred skills
Stakeholder management, data-driven communication
Technologies
None explicitly stated
Responsibilities
Drive execution of strategic payment initiatives from planning to production; Coordinate across Product, Network, Treasury, Finance, and Operations teams; Manage project dependencies, milestones, and risks; Support incident management framework, root cause analysis, and post-incident reviews; Track operational metrics like incident resolution time and SLA adherence; Assist in governance of payment partners and banking relationships; Develop and maintain partner/bank scorecards
Seniority
Senior, hands-on IC