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Senior Staff Software Engineer - Agentic AI

Santa Clara, CALIFORNIA, us💼 Full-time🗓 2026-09-16 → 2026-09-25

Core

Define technical vision and architecture for AI-native and cloud-native systems, focusing on LLM/AI integration, evaluation frameworks, and ServiceNow platform strategy.

Role type

Senior Staff Software Engineer (IC5), strategic technical leader

Builds

Core platforms, infrastructure, and AI-native ServiceNow applications

Domain

Enterprise Software, Cloud-Native, Artificial Intelligence (LLMs)

Deliverable

production ML models | infrastructure | product features

Required skills

Cloud-native architecture, LLM/AI systems at scale, ServiceNow platform architecture, distributed systems design, technical strategy, mentorship, cross-organizational influence

Preferred skills

Prompt engineering, open-source contributions, industry forum participation

Technologies

Kubernetes, Infrastructure-as-Code, Managed AI services, ServiceNow

Responsibilities

Define multi-year technology roadmaps and architectural patterns; design large-scale AI/ML systems and evaluation frameworks; mentor senior engineers and lead technical hiring; establish engineering culture and technical standards; partner with product and customer leadership on strategy; prototype novel AI approaches.

Seniority

Senior Staff, strategic IC with organizational influence

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