Field Service Engineer - South East
Core
Perform preventative maintenance, calibration, and repairs on complex analytical instrumentation at customer sites while providing remote technical support.
Role type
Field Service Engineer (Analytical Instrumentation)
Builds
Maintenance and repair services for laboratory instruments
Domain
Laboratory instrumentation and analytical sciences
Deliverable
physical/clinical work
Required skills
Preventative maintenance, instrument calibration, troubleshooting/repair, remote technical support, CRM data entry, compressed gas handling, hazardous substance handling, electronic test equipment usage, sales lead generation
Preferred skills
HNC in Engineering (Electronics), experience with scientific/analytical data interpretation, MS Office proficiency, CRM system experience
Technologies
CRM systems, MS Office, electronic test equipment
Responsibilities
Plan and perform preventative maintenance and calibration; Diagnose and execute instrument repairs; Deliver remote technical support; Collaborate with service team for multi-instrument contracts; Maintain car stock and tooling; Identify sales leads; Record service activities in CRM
Seniority
Mid-level, hands-on IC