KFZ-Mechatroniker - Serviceberater im Büro (d/m/w)
Core
Coordinate vehicle repairs and manage the handover process for used cars in the after-sales department.
Role type
Service Advisor (Automotive After-Sales)
Builds
Used car inventory quality assurance and repair coordination
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
vehicle technology knowledge, repair process familiarity, cost estimate creation and validation, workshop selection, repair order management, ETA tracking, cost documentation
Preferred skills
DAT and Audatex proficiency
Responsibilities
Ensure smooth information exchange with delivery locations, analyze technical problems and assess vehicle defects before delivery, research and select appropriate workshops, create and track repair orders, ensure on-time vehicle completion, coordinate with workshops and delivery points, document repair costs and progress, create cost estimates, validate incoming cost estimates technically and commercially, approve repairs after cost and plausibility checks
