Sr. Complaint Engineer
Core
Managing supplier quality and claims post-SOP to ensure production continuity and drive problem-solving.
Role type
Senior Supplier Quality Engineer (Automotive)
Builds
Production continuity and customer schedules during quality disruptions
Domain
Automotive manufacturing / Supplier Quality Management
Deliverable
client delivery
Required skills
Structured problem-solving methodologies, Quality core tools, Technical drawing and GD&T knowledge, Incoming inspection strategy development, Key quality performance monitoring, Escalation management, Preventive measure implementation
Preferred skills
Experience with BBM purchasing parts, Cross-functional team leadership
Responsibilities
Manage quality claims with suppliers for BBM purchasing parts after SOP; Ensure short-term delivery solutions to maintain production and customer schedules during claim-related disruptions; Drive sustainable problem-solving initiatives using appropriate quality methods; Achieve reimbursement of quality-related non-conformity costs caused by supplier deviations; Develop and implement effective incoming inspection strategies; Monitor key quality performance and conduct escalations when necessary; Leverage lessons learned to drive preventive measures in new projects.
