Technical Support Engineer, Warehouse Automation Systems
Core
Hands-on technical support for warehouse automation systems, focusing on troubleshooting electro-mechanical components, PLCs, and PC communications for clients across North America, Mexico, and Central America.
Role type
Senior IC Technical Support Engineer (Warehouse Automation)
Builds
Operational reliability of sortation and intralogistics systems for logistics clients
Domain
Intralogistics / Warehouse Automation / Industrial Controls
Deliverable
client delivery
Required skills
PLC programming (Siemens, Allen Bradley), electro-mechanical troubleshooting, network diagnostics, schematic interpretation, root cause analysis, system application understanding
Preferred skills
C++ programming, Siemens S7, sortation system expertise (e.g., Crisplant)
Technologies
Windows, Service Now, SCO Unix, Linux, Siemens, Allen Bradley
Responsibilities
Troubleshoot electro-mechanical components and PLC/PC communications; interpret schematics and wiring diagrams; coordinate problem resolution with engineering and support teams; instruct workers on equipment servicing; develop training strategies and standards; utilize stage gate processes for new systems.
Seniority
Mid-to-Senior, hands-on IC