Brokerage Agent, Exports / Ejecutivo de Cuenta, Exportacion (Night Shift)
Core
Execute flawless operational performance and ensure accurate, timely billing for clients in the Mexican customs brokerage domain.
Role type
Operational Brokerage Agent (Customs Brokerage)
Builds
Accurate client billing and customs documentation
Domain
Logistics / Customs Brokerage
Deliverable
product features
Required skills
Mexican customs brokerage knowledge, billing procedures, Microsoft Office, English (60% fluency), attention to detail
Preferred skills
Bachelor's in Mexican Customs/International Trade, 2+ years in Mexican customs brokerage, proactive personality
Technologies
Expeditors systems, Microsoft Office
Responsibilities
Monitor operational metrics (DXR, ECS, DXS, ARI), ensure accurate and timely client billing, capture entries with correct codes and tracking types, respond to emails within 1 hour, maintain compliance with company policies and client requirements, report safety incidents immediately
Seniority
Individual Contributor, operational level